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Browsers Not Routed Through VPN Tunnel When Using WireSock Secure Connect with Dr.Web Antivirus ​

Problem Description ​

When using WireSock Secure Connect and specifying internel browsers, like chrome.exe or firefox.exe as Tunneled Apps, users may encounter a situation where browser traffic is not routed through the VPN.

Affected systems typically have Dr.Web Antivirus installed.

Cause ​

The issue is caused by the Dr.Web Net Filtering Service, which operates as a local proxy. This service intercepts and proxies browser traffic, obscuring the original process context. As a result, WireSock Secure Connect cannot detect that the traffic is originating from the specified Tunneled Apps. Consequently, this traffic is not included in the tunnel.

Solution ​

To fix the issue:

  1. Modify the installed components of Dr.Web Antivirus.
  2. Remove the following modules:
    • SpIDer Guard
    • SpIDer Mail

These components are responsible for local traffic filtering and are the root cause of the tunneling issue.